Anabon Security Privacy Policy

 

Introduction

At Anabon Security, we value your privacy and are committed to protecting your personal information. We believe privacy should be simple, transparent, and respectful — without unnecessary legal complexity.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products, services, and website.

Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name, email address, phone number
  • Company details (for B2B clients)
  • Billing and shipping information

b) Device & Technical Data

  • IP address, browser type, device identifiers
  • System logs and usage data
  • Product-related diagnostic data

c) CCTV / Surveillance Data (Important)

We may collect device-related metadata (e.g., system status, logs) to support and improve our services.

We do NOT access, monitor, or store your video or audio recordings unless:

  • You explicitly provide access for troubleshooting or support
  • It is required for a specific service you requested

Your video data remains your property at all times

How We Use Your Information

We use your information to:

  • Provide and support our products and services
  • Process orders and transactions
  • Improve system performance and user experience
  • Communicate updates, support responses, and important notices
  • Detect fraud and ensure security

We only use your data for legitimate business purposes and never in ways that violate your trust.

Legal Basis for Processing

Where applicable (including Canada and certain U.S. jurisdictions), we process your data based on:

  • Your consent
  • Contractual necessity (e.g., fulfilling orders)
  • Legitimate business interests (e.g., improving services)
  • Legal obligations

Sharing of Information

We do not sell your personal information.

We may share data only with:

  • Trusted service providers (e.g., payment processors, logistics partners)
  • Legal authorities if required by law
  • Internal teams strictly for operational purposes

All third parties are required to protect your data.

Data Retention

We retain your information only as long as necessary for:

  • Business operations
  • Legal and accounting requirements
  • Support and warranty services

When data is no longer needed, it is securely deleted or anonymized.

Data Security

We implement industry-standard safeguards, including:

  • Encrypted data transmission
  • Secure servers and controlled access
  • Internal access restrictions

 While we take strong measures, no system is completely immune from risk. However, we continuously improve our security practices to protect your information.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent
  • Request data portability

To exercise your rights, contact us at:
📧 [email protected]

Cookies & Tracking

We may use cookies and similar technologies to:

  • Improve website performance
  • Understand user behavior
  • Enhance user experience

You can control cookie settings through your browser.

Children’s Privacy

Our services are not intended for individuals under 16 years of age, and we do not knowingly collect personal information from minors.

Updates to This Policy

We may update this policy periodically to reflect:

  • Legal changes
  • Product improvements
  • Business practices

Updates will be posted on our website with the revised date.

Contact Us

If you have any questions about this Privacy Policy or your data:

📧 [email protected]
🌐 www.anabon.com


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