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Security Electronics Maintenance & Support Services

Basic Information

Bid TitleSecurity Electronics Maintenance & Support Services
Bid CategoryCCTV
Bid Number26-53
Bid Announced byArapahoe County Finance Department Purchasing Division
Project Location(s)7375 S. Potomac St. Centennial Co.
80112
CitySt. Centennial
State/ProvinceCO
CountryUnited States
Bid Issue DateOct 27, 2026
Questions Due DateNov 6, 2026 02:00 PM
Submittal Due DateNov 25, 2026 02:00 PM
Pre-bid EventMandatory
Pre-bid Event DateNov 3, 2026 12:00 PM
Pre-bid Event TypeMandatory November 3, 2026, 12:00 pm.
Location: 7375 S. Potomac St. Centennial Co.
80112. Meet in the lobby of the Detention Facility.
For the initial tour, a valid ID. No weapons, photographs
allowed. Limit to 3 per vendor.
Please RSVP to kschwindt@arapahoegov.com
Link To Bid Sourcehttps://www.bidnetdirect.com/private/solicitations/9909484205/abstract?utm_campaign=solicitation_category_match&utm_source=system_vendor&utm_medium=email&utm_content=body-sol_abstract_link
Scope of WorkPreventive and corrective maintenance, emergency support, documentation, and advisory services for CCTV cameras and servers, PLC/HMI door controls, intercom and paging, network switches, and UPS units. Also includes parts-replacement planning and spares recommendations.
Required SystemCCTV
Bid Contact PersonKatie Schwindt
Phone303-738-7871
E-mailkschwindt@arapahoegov.com
Notes

View Notes


Maintenance & Support
 Preventative Maintenance: Perform scheduled inspections, testing, cleaning, and diagnostics on all
security electronics equipment, including but not limited to:
o CCTV cameras and servers
o Door control PLCs, HMIs, relays, and associated hardware
o Intercom and paging systems (controllers, amplifiers, master stations, field devices)
o Network switches, UPS units, and power supplies.
 Corrective Maintenance: Respond to and resolve system faults, device failures, and operational
issues. Provide on-site response within 4 hours for critical failures, and restore systems to full
operation within 24 hours.
 Emergency Support: Provide 24/7 on-call support for critical system outages or security events.
 Documentation: Maintain detailed records of all maintenance activities, repairs, and parts
replacements. Update as-built drawings and equipment inventories as required.
 Existing Equipment: Must be able to support the following equipment: Avigilon VMS, Omron PLCs,
InduSoft HMIs, Harding Intercoms, and Tripp Lite UPS units.
Advisory & Parts Replacement
 Parts Assessment: Regularly assess the condition and expected lifespan of all major system
components (cameras, intercoms, PLCs, HMIs, amplifiers, UPS, network switches, etc.).
 Replacement Planning: Advise the County on recommended replacement schedules and budgets
for aging or high-failure-rate components, referencing industry best practices and site-specific
failure data.
 Spare Parts Inventory: Recommend and help maintain an appropriate inventory of critical spare
parts.
 Vendor Coordination: Coordinate with County staff and other contractors for parts procurement,
installation, and system upgrades.
System Support Requirements
 Maintain Support for Existing Systems: All maintenance and upgrades must preserve full
functionality of existing systems and integrations. No system or device may be decommissioned or
replaced without County approval.
 Integration: Ensure continued integration between cameras, door controls, intercoms, and access
control systems. Support for legacy devices and mixed-vendor environments is required.
 Training: Provide on-site training for County staff on system operation, troubleshooting, and basic
maintenance. Supply updated manuals and documentation after any significant changes.
 Quality Control: Implement a quality control program to document performance measures and
address recurring issues.

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Security Electronics Maintenance & Support Services. Original CASE CS-I4KS L-2.8-12mm and CS-I5XS SD-2.8mm product photographs used as illustrative planning references.
CASE product planning references: CS-I4KS L-2.8-12mm and CS-I5XS SD-2.8mm. Confirm permitted brands, specifications and compatibility in the official bid documents; the photographs do not establish acceptance.

Security Electronics Maintenance & Support Services (26-53) brings together the published requirements for this security service opportunity in St. Centennial, CO, United States. The notice identifies Arapahoe County Finance Department Purchasing Division as the issuing organization. The published scope describes the following work: Preventive and corrective maintenance, emergency support, documentation, and advisory services for CCTV cameras and servers, PLC/HMI door controls, intercom and paging, network switches, and UPS units. Also includes parts-replacement planning and spares recommendations. Follow related bid opportunities on Anabon when planning your next proposal.

For this maintenance or service opportunity, a strong response should clearly define inspection, troubleshooting and ongoing support responsibilities. Review the recorded sites, existing platforms and service conditions so the proposal addresses the required support, coordination and handover arrangements. Review network video recorder options when recording equipment is within the documented scope.

Anabon Security supports professional installers, integrators and dealers with product selection, system design, bid preparation and troubleshooting after installation. Explore IP camera options in the Anabon shop and CS-I4KS L-2.8-12mm from CASE as planning references. These links do not establish compliance, compatibility or acceptance of an alternative for this bid. Confirm the current status, deadlines, quantities and permitted substitutions in the official documents before preparing a submission.

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