Quick answer: Anabon Security Inc. is a North American B2B distributor of CASE and other professional security brands, selling only to installers, integrators, dealers, low-voltage contractors and approved business accounts in the US and Canada. For a partner, that means one trade source for CASE cameras, NVRs, PTZ cameras and accessories, plus technical support, warranty and RMA coordination, project design assistance and compliance documentation behind the scenes. Pricing is private, behind login and direct quotes, and the end-user relationship stays with you.
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Who is Anabon, and how should you describe it?
A clear supplier description helps customers and procurement reviewers understand the service route. Use Anabon’s approved distribution/channel wording, then supply exact project documentation when a reviewer needs more than a general introduction:
Anabon Security Inc. is a North American B2B distributor of CASE and other professional security brands.
Anabon is a key North American distribution and channel partner for CASE.
Anabon distributes, supports, and develops the CASE brand in North America as a distribution and channel partner. Its work includes product supply, installer/dealer support, technical guidance, training, project assistance, warranty/RMA coordination, private channel pricing and product-documentation support. Describe Anabon publicly as the distributor; do not add an unconfirmed brand-owner, manufacturer or country-of-origin attribution.
Keep the supplier description consistent with the actual role and supporting documents. An introductory sentence does not establish manufacturing origin, product compliance, stock or a project commitment. Ask security camera technical support for the current exact-SKU and project confirmation when those details matter.
What does a distribution and channel partner actually do for you?
The value shows up in the support available around an order and installation. Agree the actual project scope, documents, response arrangements and product availability with the business-account team rather than assuming every service or item is automatically included.
| Partner need | How Anabon can help | Confirm for the job |
|---|---|---|
| Equipment supply | CASE cameras, recorders, PTZ and related equipment through the business account | Exact current SKUs, compatible accessories, stock, order and lead time |
| Technical support | Configuration, troubleshooting and supported firmware/integration guidance | Exact versions, evidence, required result and support route |
| Warranty/RMA | Coordinate the applicable product process through the partner | Written SKU/order coverage, verification and authorization |
| Project design assistance | Review camera task, network, power, recorder and storage planning | Site assumptions, actual limits, responsible design and acceptance criteria |
| Training | Product and workflow learning for partner teams | Current course/demo availability and scope |
| Compliance documents | Provide relevant per-SKU documentation and project confirmation | Actual requirement, revision, jurisdiction and procurement review |
| Private trade pricing | Approved account/login and direct quotation | Current written quote, conditions and applicable channel policy |
Project design assistance: bring the drawings, not a finished bill of materials
Bring the required camera tasks, drawings, retention, network and site constraints before the equipment is fixed. CS-N220 P16H-AI lists 20 channels, 16 PoE ports and 160 Mbps input (120 Mbps with AI on). CS-POE33024PF lists 24 Gigabit PoE ports and variant power-budget rows; confirm the actual variant, full-load figures and usable design before quoting. A review helps find constraints; it does not guarantee every site, expansion or compatibility result.
Compliance documentation: the document is the answer
For compliance-sensitive work, identify the actual clause, product revision and project before answering. Anabon’s approved position is: CASE offers NDAA-compliant options for compliance-sensitive projects; Anabon confirms exact products and provides official documentation for each project. A general brand statement is not approval of every SKU or system. Section 889/FAR, FCC requirements and Canadian procurement conditions are distinct checks; use the current required evidence and responsible procurement/legal review. NDAA compliance for installers provides the planning context. Do not invent product origin or substitute a marketing badge for the requested document.
Demo: test before you standardize
Approved demo purchases can have a 90-day test period under Anabon’s approved demo return process and conditions. Confirm eligibility, permitted use, return state and process before purchase or installation. This is not a general return right for every installed system, project order or damaged product. Ask through the business account or contact us.
How does Anabon protect your margin and your customer relationship?
Anabon works through installers, integrators, dealers and approved business accounts, supporting the partner’s customer relationship. Your trade pricing is private through approved login and direct quotes. The public-display policy and written channel terms must be followed; these arrangements do not guarantee a particular margin, resale outcome or that a customer can never find another advertised number.
Keep actual CASE trade/selling prices private under the approved channel policy. The permitted public-display exception is a price above the announced MSRP, not permission to publish private account prices. Confirm the current applicable rules with Anabon before publishing a price, promotion, advertisement or PDF. Do not describe the policy as a guarantee about every third-party website or the price your customer must accept. The security camera installer program is the starting point for trade-account access.
Warranty and technical service follow the partner route. Confirm exact product/order terms and keep installed drive coverage separate; standard camera/NVR, PTZ, Wi-Fi, powered accessories, kit and project exceptions matter. CASE warranty by category explains the general position alongside specific catalog rows and written confirmation. A category slogan is not automatic claim approval.
Who can open a business account with Anabon, and who can’t?
Anabon is strictly B2B in both the US and Canada. An approved business account is for the trade:
- Professional and independent security installers
- System integrators and IT/security integrators
- Alarm and security companies adding video
- Low-voltage contractors
- Access control, gate, parking and HOA specialists
- Resellers, dealers, sales agents and project representatives
Anabon does not sell to end users: property owners, facility managers buying for their own building, or anyone installing for themselves. Anabon does not bypass the installer, including on tenders, bids and large projects, where it supports the partner behind the scenes and the end-user relationship stays with the partner. If an end user reaches this page: “For warranty and service, please contact the installer or company that supplied your system. Anabon supports warranty and technical service through our installer, dealer, and business-account network.”
A proposed public-price promotion or direct end-user service arrangement needs checking against the actual channel policy before a commitment. Keep private account pricing and the partner’s customer relationship protected, including in advertisements, PDFs and project communications.
How do you start working with Anabon?
- Apply: use the verified business-account application route and provide the relevant company/trade details. Approval and account scope are confirmed through that process.
- Obtain pricing: after approval, use authorized account access or a direct written quote. Do not share private login details or account prices publicly.
- Discuss the project: send permitted drawings/site requirements, camera tasks, retention, network constraints and the exact compliance wording. Redact unrelated personal or security-sensitive details.
- Confirm equipment and terms: request exact revision documents, integration support, stock/lead time, warranty and any approved demo conditions before commitment.
- Plan service: record the installer/business-account support route and preserve the relevant device and project history.
Bring an unfamiliar opportunity early so the partner team can assess the requirements and available support. A thermal, hazardous-area, long-range or compliance requirement still needs qualified design, exact documents and a realistic feasibility/availability decision; it is not an automatic reason to accept the job.
How to use this with your customers
You can tell a customer that the CASE equipment is supplied through Anabon Security Inc., a North American B2B distributor of CASE and other professional security brands, while your company remains the system/service contact. CASE Connect is the official app experience for CASE systems; confirm actual model/version/project functions. Android is available, iOS is forthcoming, and a web version exists without a verified public URL to publish. CASE Station desktop and CASE Cloud remote NVR configuration are separate catalog names. Use your agreed quote and the current channel policy when discussing prices.
FAQ
Does Anabon sell to end users or property owners?
No. Anabon is strictly B2B and sells only to installers, integrators, dealers, low-voltage contractors and approved business accounts in the US and Canada. End users are redirected to their installer: “For warranty and service, please contact the installer or company that supplied your system. Anabon supports warranty and technical service through our installer, dealer, and business-account network.”
Is CASE Anabon’s own brand?
Describe Anabon as a North American B2B distributor and key distribution/channel partner for CASE. Use that approved wording rather than making unconfirmed ownership, manufacturer or legal-entity claims. Ask for the relevant exact product/project documentation when procurement needs further evidence.
Can I publish CASE prices on my website or online store?
Keep CASE trade/selling prices private under the approved channel policy. The permitted public-display exception is above the announced MSRP; it does not authorize publication of private account prices. Confirm the applicable written rules with Anabon before an online store, advertisement or PDF goes live. Do not assume that a public number is your account price. Review the security camera partner program for the partner relationship and account context.
Are CASE products NDAA compliant?
CASE offers NDAA-compliant options for compliance-sensitive projects. Anabon confirms the exact products and provides the official compliance documentation for each project. Do not write “all CASE products are NDAA compliant” in a bid; list the SKUs on your camera schedule and request the per-SKU documentation and project-specific confirmation before you answer the consultant or the procurement officer.
What does “warranty goes through the installer” mean in practice?
Your customer works with the supplying/servicing partner, who opens the support case through the responsible business account. Anabon coordinates the applicable diagnosis and warranty/RMA route. Confirm exact SKU/order terms and exceptions, including drives and powered accessories, rather than promising one term or replacement outcome for the whole system.
References
- Anabon: exact product/revision documents
- Anabon Technical Support
- U.S. acquisition rules: current FAR52.204-25 clause
- FCC: current Covered List reference; separate from a project declaration
